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Warranty Registration & Customer Input Survey
Warranty Registration & Customer Input Survey
Thank you for purchasing Master-Bilt equipment! Please submit the information below to complete your WARRANTY REGISTRATION. In a continuous effort to provide excellent customer service, we would also like your input on the questions below.
Please only use this survey if you have already purchased Master-Bilt equipment or have worked with someone on the Master-Bilt team. If you'd like to request a quote, please use this
form
.
Registration Details
* Indicates the field is Required
*Name
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First and last name
Company Name
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Phone Number
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Example: 888-333-5555
*Email
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*Model Number
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*Serial Number
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Purchase Date
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mm/dd/yyyy
Installation Date
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mm/dd/yyyy
Who did you work with prior to purchasing?
Master-Bilt Customer Care
Master-Bilt Manufacturer's Representative
Dealer
Certificate Of Occupancy
Please attach a copy of your certificate of occupancy if you are registering a rack refrigeration system
Questionnaire
Please rate the following items according to scale:
1 = Very Dissatisfied; 2 = Dissatisfied; 3 = Average; 4 = Satisfied; 5 = Very Satisfied
WEBSITE
Ability to navigate
1
2
3
4
5
Quality and availability of information
1
2
3
4
5
CUSTOMER CARE
Speed of team's response
1
2
3
4
5
Helpfulness of team
1
2
3
4
5
Ability to meet your needs
1
2
3
4
5
ONSITE DELIVERY AND INSTALLATION
Professionalism of tradesman
1
2
3
4
5
Quality of workmanship
1
2
3
4
5
Cleanliness of area when complete
1
2
3
4
5
Overall equipment satisfaction
1
2
3
4
5
OVERALL EXPERIENCE
Please rate your overall experience with Master-Bilt
1
2
3
4
5
How can we improve your experience?
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How likely are you to recommend Master-Bilt to a colleague? (0 = not at all likely, 10 = extremely likely)
1
2
3
4
5
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7
8
9
10
Thank you for your input!
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.
Expressly consent to the transmission of my information to third parties in accordance with the
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Specifically and expressly consent to the use of website tracking methods, including cookies, and to the safe and secure transmission of my information outside of the European Economic Area in accordance with the
Privacy Policy
.
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