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Customer Support

Customer Input Survey

Thank you for purchasing Master-Bilt equipment! Please submit the information below to complete your WARRANTY REGISTRATION. In a continuous effort to provide excellent customer service, we would also like your input on the questions below. 

Please only use this survey if you have already purchased Master-Bilt equipment or have worked with someone on the Master-Bilt team. If you'd like to request a quote, please use this form.

Registration Details

* Indicates the field is Required
First and last name
Example: 888-333-5555
mm/dd/yyyy
mm/dd/yyyy
Who did you work with prior to purchasing?


Certificate Of Occupancy
Please attach a copy of your certificate of occupancy if you are registering a rack refrigeration system

Questionnaire

Please rate the following items according to scale:
1 = Very Dissatisfied; 2 = Dissatisfied; 3 = Average; 4 = Satisfied; 5 = Very Satisfied
WEBSITE
Ability to navigate
Quality and availability of information
CUSTOMER CARE
Speed of team's response
Helpfulness of team
Ability to meet your needs
ONSITE DELIVERY AND INSTALLATION
Professionalism of tradesman
Quality of workmanship
Cleanliness of area when complete
Overall equipment satisfaction
OVERALL EXPERIENCE
Please rate your overall experience with Master-Bilt
How likely are you to recommend Master-Bilt to a colleague? (0 = not at all likely, 10 = extremely likely)
Thank you for your input!

You must indicate consent by checking the box below before submitting.
  • Agree and consent to the use of my information in the manner and for the purposes contained in the Privacy Policy.
  • Expressly consent to the transmission of my information to third parties in accordance with the Privacy Policy. 
  • Specifically and expressly consent to the use of website tracking methods, including cookies, and to the safe and secure transmission of my information outside of the European Economic Area in accordance with the Privacy Policy.
 

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